Keido helps organisations combine AI and workforce strategy to reduce manual tasks, make better decisions with their data, and structure teams for growth.
As AI becomes embedded in everyday operations, organisations are discovering it's now more important than ever that technology must be integrated with how people, teams, and processes actually work.
Our mission is to make business more efficient and people more effective.
We work with leaders to identify where AI can create real operational value across their organisation. This includes designing practical AI tools, improving access to complex data, and strengthening the systems and workforce structures that support day-to-day operations.
Our approach brings together technology, workforce strategy, and implementation experience to ensure organisations can adopt AI safely and sustainably, in ways that support both people and productivity.
Our work focuses on practical operational outcomes. Drawing on expertise across AI engineering, systems design, and workforce strategy, we help organisations redesign how work actually gets done. This can include building targeted AI tools, improving access to complex data, strengthening workforce capability, or simplifying critical processes such as approvals, research funding, or service delivery. The result is organisations that work more efficiently and teams that can focus on higher-value work.
Many people ask what “Keido” means. In Japanese, it translates to “to lean in” or “to tilt.” The name reflects how we integrate technology with human capability, ensuring progress strengthens people rather than displaces them as the relationship between people and technology evolves. Keido is about moving forward deliberately, with balance and intent.
Meet the team helping organisations combine AI and workforce strategy in practice.
Andrew Fletcher - Director, AI Systems & Design
Andrew is a founding director of Keido, a role he has held for more than two years. With over 25 years experience as a director, Andrew is a trusted leader with deep commercial acumen. He has led the delivery of digital programs across sectors, combining innovation with practical governance and strategic focus. His ability to bridge technical depth with business clarity makes him a valued partner in AI transformation and optimisation.
At Keido, Andrew leads the architecture and development of intelligent, scalable platforms that bring AI into practical, human-centered use. He specialises in systems that turn unstructured data into insight, leveraging semantic search, retrieval-augmented generation (RAG), and interactive data visualization to help organisations optimise and make sense of complexity.
With over two decades of experience in software engineering and infrastructure, Andrew has delivered AI-powered systems for government agencies, research institutions, and technical teams, building with tools such as Python, FastAPI, OpenAI, and vector databases. His solutions are designed to be secure, transparent, and maintainable and trusted by clients to interrogate thousands of documents with clarity and precision.
Andrew began his career as a graphic designer, a creative foundation that continues to shape his approach to system design and user experience. This unique combination of creativity, systems thinking, and technical leadership allows him to create AI solutions that are not only powerful but intuitive and enduring. Passionate about the possibilities of AI and grounded in decades of delivery, Andrew brings vision, rigour, and integrity to every project.
Emma Fletcher - Director, Strategy & Human Capability
Emma is a commercially driven executive with more than 20 years of experience leading people and culture transformations across multiple industries and geographies. She joined Keido as a co-founder in 2024 to expand its focus on workforce strategy, bringing a powerful blend of strategic thinking, implementation strength, and human insight to the next chapter of AI adoption in organisations.
Emma's enduring passion is creating workplaces where people thrive, in parallel with improved business outcomes. Having worked internationally including in India, where she witnessed the power of technology to transform at scale, she remains focused on designing environments that are optimised, inclusive, resilient, and ready for change. Her time in fast-paced financial services has sharpened her ability to navigate complexity and ambiguity while building high-performance cultures grounded in trust and clarity.
At Keido, Emma leads the workforce strategy component helping clients unlock the human and cultural potential of AI. She works with executive teams to build alignment and the right leadership capability so that teams are empowered to use AI with confidence and care. Her approach is grounded in real-world pragmatism and a belief that technology should enhance, not erode, human potential.
Emma brings a rare depth of experience in people strategy, cultural change, and transformation leadership. She's known for aligning senior stakeholders around bold, purpose-led mandates that lift business performance and shape the future of work. With a high tolerance for complexity and the stamina to see things through, Emma partners with clients to deliver meaningful outcomes where human capability and hybrid AI work together to create lasting value.
